Sunglasses Warranty
Our Riviera Excellence Promise
We believe that luxury is not only found in the product, but in the care that follows. Your Riviera sunglasses are crafted with precision by skilled artisans in Italy, using the finest materials and designed for daily wear in the world’s most beautiful places.
We proudly stand behind the craftsmanship and quality of each pair.
1-Year Warranty
Your Riviera sunglasses are covered by a 12-month warranty from the date of purchase, protecting you against:
Manufacturing defects
Material flaws in frames or lenses
Faulty hinges or screws
Lens coating defects
If you experience any issues covered by our warranty, please contact our customer service team with your proof of purchase and photographs of the concern. We will promptly review and assist with repair or replacement.
Beyond the Warranty
We care deeply about the long-term satisfaction of our customers. Even after the warranty period, we are committed to finding fair solutions when possible. In certain cases, we may offer a pro-rated replacement service for issues that arise outside the warranty period, typically at a reduced fee to cover production costs.
Our goal is always to ensure you feel cared for and supported.
What Is Not Covered
Our warranty does not cover:
Accidental damage (drops, crushing, improper handling)
Scratches or wear from regular use
Loss or theft
Unauthorized repairs or modifications
We encourage you to store your sunglasses in their protective case when not in use, and to clean them gently with the provided cloth to preserve their beauty.
Warranty is handled by our production partner Sunnbrands.